A beacon for all MSPs.

Features

Built around the operational model MSP teams need: standardization, repeatable onboarding, complete client context, and visibility into what is documented and what is missing.

Standardized forms

  • Consistent forms for clients, devices, apps, networks, and infrastructure

Knowledge base

  • Internal and client-specific documentation that stays structured and searchable

Passwords

  • Secure credential storage with permission controls and browser-assisted access

Processes & checklists

  • Repeatable onboarding, maintenance, and execution playbooks

Relationship mapping

  • Connected records so techs can see systems, assets, passwords, and docs together

Integrations & API

  • Sync data from PSA, RMM, and adjacent systems into one operational layer

IP address management

  • Manage networks and subnets with clarity across every client environment

Rack management

  • Visualize infrastructure for planning, support, and troubleshooting

Expiration tracking

  • Track renewals, warranties, contracts, domains, and certificates before they lapse

Website monitoring

  • Monitor uptime and SSL status as part of the client documentation system

Audit logs

  • Full change visibility and accountability across the documentation environment

Universal search

  • Find passwords, assets, documents, and processes instantly across all clients

Integrations

Designed to sit in the middle of the MSP stack so client records, device context, credentials, and operational data stay in sync instead of getting lost across tools.

PSA & RMM

  • ConnectWise PSA
  • Autotask
  • Halo PSA / HaloITSM
  • NinjaOne, Syncro, SuperOps, Pulseway, DeskDay, RepairShopr
  • Datto RMM, Atera, Addigy, Level.io, CIPP, N-able

Monitoring & network

  • Auvik and Domotz
  • Cisco Meraki and Ubiquiti UniFi
  • Cloudflare and DNS monitoring
  • Microsoft Intune and UVexplorer
  • SaaS Alerts and adjacent monitoring tools

Identity & directory

  • Microsoft 365 and Google Workspace
  • Okta and OneLogin
  • JumpCloud and Duo
  • Azure AD / Microsoft Entra ID
  • Authentication and provisioning workflows

Productivity & automation

  • Slack, Teams, Discord, and Zapier
  • CloudRadial and client-facing portals
  • Browser extension and assist-style workflow overlays inside adjacent tools
  • REST API for external system sync
  • Migration path for Hudu environments

Pricing

Start with a 30-day trial. Billing stays manual for now and will move into a formal subscription flow later.

Create your MSP Lighthouse workspace.

Start a 30-day trial now and handle billing later by invoice.